MEASURING ACCOUNTING EDUCATION PERFORMANCE WITH BALANCED SCORECARD: A CASE STUDY FROM INDONESIA

Abstract

Tesis ini mengkaji kepuasan mahasiswa dengan Jurusan Akuntansi dan sasaran mutu di Program Internasional, Universitas Islam Indonesia. Penelitian kualitatif dilakukan untuk mendapatkan wawasan tentang pengalaman siswa. Pendidikan Akuntansi di Program Internasional (IP) dikelompokkan dalam empat perspektif kartu skor berimbang dan wawancara yang diterapkan kepada mahasiswa akuntansi Program Internasional untuk perspektif keuangan, konsumen, proses internal dan pembelajaran serta pertumbuhan. Delapan siswa dipilih untuk berpartisipasi dalam wawancara menggunakan snowball sampling. Temuan utama menunjukkan bahwa sementara siswa merasa puas secara keseluruhan terhadap jurusan Akuntansi, Program Internasional (IP), bidang spesialisasi, materi kuliah, perencanaan karir, pendekatan pembelajaran berkelanjutan, rasa tanggung jawab sosial, kemampuan kepemimpinan, teori transfer ke dalam kemampuan berlatih. , kemampuan berpikir analitis, kemampuan finansial dan ekonomi. Rekomendasi untuk peningkatan program adalah peningkatan peluang bisnis internasional, fasilitas fisik, pengetahuan tentang standar akuntansi keuangan di Indonesia dan kemampuan menganalisa pasar bagi siswa. Dalam hal staf akademik, seperti kemampuan bahasa Inggris dan cara mengajar. Sedangkan untuk manajemen IP harus memeriksa kembali program pelatihan manajemen di alam terbuka tingkat 1,2 dan 3 di IP dan meningkatkan kemitraan dengan institusi bergengsi. This thesis examines student satisfaction with the Accounting Department and quality goals at the International Program, Universitas Islam Indonesia. A qualitative study was conducted to gain insight about the student experience. Accounting Education at the International Program (IP) is divided into four perspectives of Balanced Scorecard and Interview was applied to the accounting students of International Program for finance, costumer, internal process and learning and growth perspective. Eight students were chosen to participate in interview using a snowball sample. The major findings indicated that while students were overall satisfied for Accounting department, International Program (IP), areas such as specialization, course content and material, planning career, continuous learning approach, sense of social responsibility, leadership ability, transfer theory into practice ability, analytical thinking skills, finance and economics literacy ability. Recommendations for program improvement are increased international business opportunities, physical facilities, knowledge about financial accounting standard in Indonesia and analyzing the market for students. In term of academic staff, such as English ability and teaching ways. While for the IP management should re-examine the Outbound management training 1,2 and 3 in IP and increase partnership with prestigious institutions.