Analisis Kualitas Pelayanan Perpustakaan Pusat Universitas Islam Indonesia Menggunakan Metode Quality Function Deployment (QFD) Dengan Penentuan Importance Rating Menggunakan Metode SERVQUAL Dan KANO
| dc.Identifier.NIM | 02522004 | |
| dc.contributor.advisor | M. Ibnu Mastur | |
| dc.contributor.author | Irma Wahyuningtyas, 02522004 | |
| dc.date.accessioned | 2020-09-30T07:28:48Z | |
| dc.date.available | 2020-09-30T07:28:48Z | |
| dc.date.issued | 2006 | |
| dc.identifier.uri | http://repository.uii.ac.id/handle/123456789/24287 | |
| dc.publisher | Universitas Islam Indonesia | en_US |
| dc.subject | Analisis Kualitas Pelayanan | en_US |
| dc.subject | Perpustakaan Pusat | en_US |
| dc.subject | Universitas Islam Indonesia | en_US |
| dc.subject | Metode Quality Function Deployment (QFD) | en_US |
| dc.subject | Penentuan Importance Rating | en_US |
| dc.subject | Metode SERVQUAL Dan KANO | en_US |
| dc.title | Analisis Kualitas Pelayanan Perpustakaan Pusat Universitas Islam Indonesia Menggunakan Metode Quality Function Deployment (QFD) Dengan Penentuan Importance Rating Menggunakan Metode SERVQUAL Dan KANO | en_US |
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