THE INFLUENCES OF INFORMATION QUALITY, SYSTEM QUALITY, AND SERVICE QUALITY ON TAXPAYER SATISFACTION WITH E-FILING SYSTEM

dc.contributor.advisor	Muqodim, Drs., MBA., Ak., CA
dc.contributor.author	RAHAYU PUJI LESTARI, 15312428
dc.date.accessioned	2019-09-13T01:44:29Z
dc.date.available	2019-09-13T01:44:29Z
dc.date.issued	2019-04-30
dc.description.abstract	The objective of this research is to analyze the influence of information quality, system quality, and service quality on taxpayer satisfaction with e-filing system. This research was conducted by distributing questionnaires to person taxpayers and body taxpayers located in Purworejo. The research samples were selected using convenience sampling method. Total of samples are 37 person taxpayers (28 employees and 9 non-employees) and 19 body taxpayers (9 Incorporate Companies and 10 Commanditaire Vennootschap). This research used multiple regression analysis, which run through the SPSS program. The results showed that system quality has positive and significant influence on taxpayer satisfaction with e-filing system. On the other hand, information quality and service quality have insignificant influence on taxpayer satisfaction with e-filing system.	en_US
dc.identifier.uri	http://hdl.handle.net/123456789/15347
dc.publisher	Universitas Islam Indonesia	en_US
dc.subject	taxpayer satisfaction	en_US
dc.subject	information quality	en_US
dc.subject	system quality	en_US
dc.subject	service quality	en_US
dc.title	THE INFLUENCES OF INFORMATION QUALITY, SYSTEM QUALITY, AND SERVICE QUALITY ON TAXPAYER SATISFACTION WITH E-FILING SYSTEM	en_US
dc.type	Undergraduate Thesis	en_US