THE INFLUENCE OF JOB SATISFACTION AND STRESS THROUGH ORGANIZATIONAL COMMITMENT TOWARDS JOB PERFORMANCE IN PRATAMA WATES TAX SERVICE OFFICE

Abstract

The purpose of this study is to examine and find the influences of job satisfaction and stress through organizational commitment towards job performance of the employees from Pratama Wates Tax Service Office. The samples of this study are 77 employees of Pratama Wates Tax Service Office. Researcher distributed the questionnaires to all 77 respondents, and 46 of them are filled out appropriately by the employees. The analytical tool in this study is regression analysis and path analysis. The results of this study shows that there is significant positive influence of job satisfaction to organizational commitment and job performance directly and indirectly, while job stress has no direct negative influence to job performance, it is, however, indirectly influence job performance through organizational commitment negatively. Organizational commitment has significant positive influence on job performance.