Analysis on The Influence of Motivation Factors Toward Employees' Performance In Menur Mental State Hospital Surabaya

Abstract

Menur Mental State Hospital Surabaya always tries to motivate its employees to improve their performance. Some employees are highly motivated, but some of them are not. There are some factors influencing employees' motivations, s which are individual characteristic, job characteristic, and work situation characteristic. This research tried to find out the relationship between employees' ' motivation and the work performance within the organization, and also to find out the most dominant motivation factor that influence the performance. Questionnaires were distributed to find out employees' motivation in every factor. Interview with the management of Menur Mental State Hospital was also conducted. The result of this research shows that motivation has significant relationship with employees' performance. From the three motivation factors, the most influencing factor is work situation characteristic. It means that Menur Mental State Hospital should pay attention to its climate of partnership, communication, direction and supervisory, and compensation system.