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Analisis Kualitas Pelayanan Perpustakaan Pusat Universitas Islam Indonesia Menggunakan Metode Quality Function Deployment (QFD) dengan Penentuan Importance Rating Menggunakan Metode SERVQUAL dan KANO

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dc.contributor.authorWahyuningtyas, Irma
dc.date.accessioned2019-02-11T07:55:36Z
dc.date.available2019-02-11T07:55:36Z
dc.date.issued2006
dc.identifier.urihttp://hdl.handle.net/123456789/13498
dc.publisherUniversitas Islam Indonesiaen_US
dc.subjectAnalisis Kualitas Pelayananen_US
dc.subjectPerpustakaan Pusat Universitas Islam Indonesiaen_US
dc.subjectMetode Quality Function Deployment (QFD)en_US
dc.subjectPenentuan Importance Ratingen_US
dc.subjectMetode SERVQUAL dan KANOen_US
dc.titleAnalisis Kualitas Pelayanan Perpustakaan Pusat Universitas Islam Indonesia Menggunakan Metode Quality Function Deployment (QFD) dengan Penentuan Importance Rating Menggunakan Metode SERVQUAL dan KANOen_US

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