Analisis Pengendalian Kualitas Produk Air Minum Dalam Kemasan ARBAS dengan Metode Six Sigma pada CV. Telaga Mulya, Sleman

Abstract

The purpose of this research is to discover whether the product produced by CV. Telaga Mulya had meet the quality standards set by company, discover the size of quality defects of the products, and to discover the factors that cause the occurrence of product defects from the standard limit set by the company. The data werw collected through direct observation methods such as interview, observation, and documentation. In analyzing the data using six sigma methods Six Sigma is a vision of improved quality to the target 3.4 failures per million opportunities for each transaction of goods and services. So Six Sigma is a method or technique of controlling and improving the quality of which is a dramatic breakthrough in the field of quality management. By using Six Sigma methods can be seen that the quality of paper produced by the company that is pretty good with the 4,3 sigma level of damage to 3035 million production (DPMO). Implementation of six sigma quality improvement in this study can be concluded that there were three highest causes of product defects: leaky lid 31 %, defect cup 35 % dan position lid that does’t center 34 %.